Privacy policy

Privacy policy

Last updated: August 2026

Wrenfolk ("we," "us," "our") operates this website and is responsible for the personal information we collect in order to sell and deliver our products (the "Services"). Our store runs on Shopify's technology.

This Privacy Policy describes how we collect, use, and share your personal information when you visit our website, make a purchase, or contact us.

Personal information we collect

  • Name
  • Billing and shipping address
  • Phone number
  • E-mail address
  • Payment and transaction information
  • Order history
  • Device and browser information
  • IP address and connection data
  • Activity and preferences on our website
  • Messages you send our support team

How we collect it

  • Directly from you, when you order or write to us
  • Automatically, through cookies and similar technologies
  • Through service providers and partner platforms
  • Through analytics and advertising tools

How we use it

  • Process orders and payments
  • Arrange shipping, returns and exchanges
  • Provide customer support
  • Improve the shop and the fit information we publish
  • Send promotional e-mails, if you asked for them
  • Detect and prevent fraud
  • Comply with legal obligations

Marketing

We may send you e-mails about new designs and offers. Every message has an unsubscribe link, and unsubscribing takes effect immediately.

Sharing your information

We may share information with Shopify and other technology providers, payment platforms, shipping and logistics companies, marketing and analytics tools, and with authorities when legally required.

We never sell your personal information to third parties.

Data security

We apply reasonable security measures to protect your personal information. No system is completely secure, and we cannot guarantee absolute security.

Data retention

We keep your information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.

Your rights

Depending on where you live, you may have the right to access your personal data, request corrections or deletion, request portability, and withdraw marketing consent. To exercise any of these, write to contact@wrenfolk.com.

Cookies

We use cookies to keep your cart, analyse traffic, remember preferences and deliver relevant advertising. By using the site you accept this use, as described here.

Third-party sites

Our site may link to third-party websites. We are not responsible for their privacy practices or content.

Children

Our Services are not directed at children, and we do not knowingly collect personal information from them.

Changes

We may update this Policy. The current version is always the one published on this page.

Contact

Questions about privacy or your data: contact@wrenfolk.com.